This Privacy Statement was published May 14th, 2018.
At Ricochet Technologies Ltd, we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Statement applies to the use of our products and to our sales, marketing and customer contract fulfilment activities. It also applies to individuals seeking a job at Ricochet.
Ricochet Technologies Ltd develops and delivers a lead intelligence and engagement product for B2B businesses. Our company’s headquarters is located in Newcastle-upon-Tyne and London, both in the United Kingdom. Our registered office address is Campus North, Sunco House, 5 Carliol Square, Newcastle upon Tyne NE1 6UF.
Ricochet Technologies Ltd is the data controller and our Data Protection Officer can be contacted by email:firstname.lastname@example.org.
We collect and use personal data to perform sales, marketing and customer service.
We also collect data about suppliers, partners and persons seeking a job or working in our company.
We may use your information for the following purposes:
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems.
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment will be made during which a mutual interest between Ricochet Technologies Ltd and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes.
We collect name, title and business-related email addresses, in addition to your company’s name and contact information. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails. From our websites we may collect IP-address and actions taken on the site.
If you apply for a job at Ricochet Technologies Ltd, we collect the data you provide during the application process.
Ricochet Technologies Ltd does not collect or process any special categories of personal data, such as public unique identifiers or sensitive personal data.
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymised.
In terms of personal data considered to be of legitimate interest where mutual interest has been established, it shall be deleted in a secure manner within 31 days of collection.
You have the following rights with respect to your personal data:
Any query about your Privacy Rights should be sent to email@example.com.
This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.
We do not share, sell, rent, or trade your information with any third parties without your consent, except from what is described below:
We may pass your information on to our distributors, agents, sub-contractors and other associated organizations with the purpose of them providing services to you on our behalf.
We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.
If the sub-contractor processes Personal Data outside the EU/EEA area, such processing must be in accordance with the EU Privacy Shield Framework, EU Standard Contractual Clauses for transfer to third countries, or another specifically stated lawful basis for the transfer of personal data to a third country.
Ricochet Technologies Ltd reserves the right to amend this Privacy Statement at any time. The applicable version will always be found on our websites. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes.
If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.